Christmas & New Year Delivery
We would like you to let our customers know that there would be 1-2 days carrier shipping delay due to Christmas and New Year Holiday season.
We apologize for the inconvenience and thank you for your understanding.
Christmas delivery - our last order dates
Standard UK - 1pm (GMT) on Wednesday 19 December
Express delivery (UK mainland only) - 1pm (GMT) on Thursday 20 December
Europe - 1pm (GMT) on Friday 14 December
Standard UK Delivery
Using our Standard UK Delivery, your order should be with you in four (4) to five (5) working days (excludes Weekends and Public/Bank Holidays).
Expedited UK Delivery
Place your order before 1pm Sunday - Friday and receive your order the very within 1-2 working days (excludes Sundays and Public/Bank Holidays). For only £4.50!
If you select our Expedited Delivery option, and your order is placed and accepted before 1pm Sunday - Friday, we aim to have your order delivered to your door the within 1-2 working days provided the delivery time is not a Sunday or Bank Holiday. Orders placed after 1pm will take an extra 24 hours to deliver (excludes Sundays and Public/Bank Holidays).
Delivery is Free to mainland UK (charges may apply for Outer UK Mainland, see below). Presently we do not deliver certain item/s outside the UK.
If you are ordering from Outer UK Mainland our Customer Service Team will contact you before your order is confirmed to seek your acceptance of any delivery charges that will apply. You may accept the delivery charges or cancel your order at the time of being contacted by our Customer Service Team.
If you have a delivery address outside of the UK you’ll be glad to hear that we currently offer delivery to over 20 countries from the MA Sports UK website.
Unfortunately we don’t deliver to certain countries. If you’ve got a questions or comment on our international delivery options we’re happy to help – you can send us an email to email@example.com or give us a quick call us on +44 (0) 1414298944 for more information.
If you order goods from our site for delivery outside the UK, they may be subject to import duties and taxes which will be levied when the order reaches the delivery address. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. For further information please contact your local customs office before placing your order.
You can track the progress of your order using a unique tracking reference number. You can find your number in your order history.
Alternatively, you can find the unique tracking reference number on the email you will have received from us. You will also find the link to the appropriate section of the courier's website.
We ship most of our parcels using royal mail tracked services and the courier may require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit they may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain). A calling card will be posted through your door to let you know this has been done. Our couriers will deliver until 9pm in most areas!
For further information you can also email firstname.lastname@example.org our Customer Services team who will look into this for you.